Cookies policy

Leio Health Cookie Policy

Last updated: 03 July 2026

What are cookies?

Cookies are small text files that are stored on your device when you visit our website. They help our website work properly, remember your preferences and allow us to understand how people use our website so we can continue to improve it.

Some cookies are essential for the website to function, while others help us understand website performance or personalise your experience.

Throughout this policy, "cookies" also refers to similar technologies such as pixels, tags and local storage where they perform a similar function.

How we use cookies

We use cookies to:

  • keep our website secure and functioning correctly;

  • remember your preferences;

  • enable shopping basket and checkout functionality;

  • understand how visitors use our website;

  • improve website performance and user experience;

  • measure the effectiveness of our marketing;

  • personalise content and product recommendations where appropriate.

We do not use cookies to identify you personally unless they are linked to information you have provided to us, such as creating an account or making a purchase.

Types of cookies we use

Strictly necessary cookies

These cookies are essential for our website to work and cannot be switched off.

They are used to:

  • remember items in your shopping basket;

  • enable secure checkout;

  • authenticate customer accounts;

  • protect against fraud and security threats;

  • remember your cookie preferences.

Without these cookies, some parts of our website will not function correctly.

These cookies do not require your consent.

Analytics cookies

Analytics cookies help us understand how visitors use our website.

For example, they tell us:

  • which pages are most popular;

  • how visitors navigate through the website;

  • whether users experience errors;

  • how people found our website.

We use this information to improve our website and customer experience.

We currently use services such as:

  • Google Analytics

Analytics cookies will only be used if you choose to accept them.

Advertising and marketing cookies

Marketing cookies help us understand the effectiveness of our advertising and allow us to show more relevant content.

They may be used to:

  • measure advertising performance;

  • understand which campaigns lead to purchases;

  • build audiences for future advertising;

  • limit how often you see an advert.

These cookies may be placed by us or trusted third-party advertising partners.

We currently use services such as:

  • Meta Pixel

These cookies are only used with your consent.

Functional cookies

Functional cookies allow the website to remember choices you make, such as your preferred language, region or other settings.

They help provide a more personalised experience.

These cookies are optional and will only be used where appropriate.

Third-party cookies

Some cookies are set by third parties that provide services on our behalf.

These may include:

  • Shopify

  • Google Analytics

  • Meta

  • Klaviyo

  • Stripe

  • Shop Pay

These providers may collect information about your interaction with our website in accordance with their own privacy policies.

We recommend reviewing their privacy information for further details.

Managing your cookie preferences

When you first visit our website, you will be asked whether you wish to accept optional cookies.

You can choose to:

  • accept all cookies;

  • reject optional cookies; or

  • manage your cookie preferences.

You can change your preferences at any time by clicking the Cookie Settings link in the footer of our website.

You can also manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect how the website functions.

How long cookies remain on your device

Some cookies are deleted when you close your browser. These are known as session cookies.

Others remain on your device until they expire or are deleted by you. These are known as persistent cookies.

The lifespan of each cookie depends on its purpose and the provider that sets it.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our website, technology or legal requirements.

The latest version will always be published on this page.

Contact us

If you have any questions about how we use cookies, please contact us at:

Email: hello@leio.health

For more information about how we collect and use your personal information, please see our Privacy Policy.